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Performance Management

KPI’s – What are they and why do you need them?

What are KPI’s Key Performance Indicators (KPI’s) are a quantifiable measurement that reflect the critical success factors of a business and provide a metric that reflects how well employees, and the business overall, are achieving their stated goals and objectives. Why have KPI’s? KPI’s provide a valuable means for businesses to monitor and track actual […]

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Probationary Periods v Minimum Employment Periods – What is the difference?

In providing support and assistance to our clients, we commonly find that although employers are familiar with the term ‘probation period’, there is less awareness of the Fair Work Minimum Employment Period, what it is and how the two periods differ. In this article, we provide clarification regarding the two terms and how they operate in practice, particularly

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Formal Employee Meetings – Managing a support person

To ensure that due process and procedural fairness is applied, an employee should be permitted to bring a support person with them when attending a formal meeting that relates to their employment. Such meetings where a support person may be present include performance, disciplinary, and termination meetings, as well as meetings held in relation to

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Probationary Periods – What Are They and What Happens When They Don’t Work Out?

When engaging a new employee, it is common for an initial probation period to be included in the employment agreement. The probationary period forms an important part of the recruitment and onboarding process as it provides an opportunity: ·       for both the employee and employer to assess the employee’s suitability for the role and fit within the

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Bungled performance management process results in more than $20k being awarded

An engineer has been awarded more than $20,000 in compensation after the Fair Work Commission criticised the performance management attempt undertaken by his former employer. In July 2021, the engineer was summarily dismissed during a meeting over what his employer described as “continuing performance concerns”. The employee was subsequently required to gather his belongings from his workstation

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Performance Appraisals – Why are they important?

Performance reviews can be defined as the process of: ·       identifying, ·       evaluating and ·       developing the work performance of an employee to help achieve the goals and objectives of the organisation. Performance appraisals further provide an employee with recognition, feedback, career guidance and development opportunities. The performance review process involves a manager meeting with their direct reports on

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