Performance Management

When Silence Speaks Louder Than Complaints

Why insight and education are the strongest tools for a respectful workplace No complaints.No grievances.No obvious red flags. On the surface, everything looks fine. Yet many Australian businesses are discovering that silence doesn’t always mean people are comfortable or engaged. It often means they’re unsure whether speaking up will help or whether it’s even safe […]

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Workplace Communication – Struggling to Have Difficult Conversations

Struggling to Have Difficult Conversations – What Employers Need To Know Difficult conversations are one of the most common challenges in the workplace—and one of the most avoided. Whether it’s addressing performance, behaviour, or conflict, many employers hesitate. Not because they don’t care—but because they don’t want to make things worse. The problem? Avoiding the

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Navigating Difficult Conversations

Navigating a difficult conversation

Giving Employee feedback – Navigating a difficult conversation Providing employee feedback is an important part of the employment relationship and supports your employee to do their best to thrive in their role. Providing negative feedback is never easy. Tips to navigate negative feedback conversations: Address issues promptly. Providing timely feedback ensures it is relevant and

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Performance Management

Performance Management – Fact or Myth?

Performance Management – Fact or Myth? Managing performance of employees can be difficult, however providing feedback and support provides an environment for the employee to learn, develop and thrive. Often what we hear from our clients is they struggle to understand the truth about performance management and what options they have in managing the performance

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KPI’s – What are they and why do you need them?

What are KPI’s Key Performance Indicators (KPI’s) are a quantifiable measurement that reflect the critical success factors of a business and provide a metric that reflects how well employees, and the business overall, are achieving their stated goals and objectives. Why have KPI’s? KPI’s provide a valuable means for businesses to monitor and track actual

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Probationary Periods v Minimum Employment Periods – What is the difference?

In providing support and assistance to our clients, we commonly find that although employers are familiar with the term ‘probation period’, there is less awareness of the Fair Work Minimum Employment Period, what it is and how the two periods differ. In this article, we provide clarification regarding the two terms and how they operate in practice, particularly

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Formal Employee Meetings – Managing a support person

To ensure that due process and procedural fairness is applied, an employee should be permitted to bring a support person with them when attending a formal meeting that relates to their employment. Such meetings where a support person may be present include performance, disciplinary, and termination meetings, as well as meetings held in relation to

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Probationary Periods – What Are They and What Happens When They Don’t Work Out?

When engaging a new employee, it is common for an initial probation period to be included in the employment agreement. The probationary period forms an important part of the recruitment and onboarding process as it provides an opportunity: ·       for both the employee and employer to assess the employee’s suitability for the role and fit within the

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