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Policy Training – Is it Really Required?

As an employer, when a new policy is introduced, or where an existing policy is amended, it is important to ensure that communication and training is provided to employees. These steps are key to ensuring that your employees are aware of and understand the changes in the workplace as well as any new requirements to which they will need to comply.

Neglecting to train and educate your employees in your workplace policies, exposes your business to increased risks. Failure to ensure that your employees are aware of the policy requirements which apply can result in an employee claiming ignorance of the existence of a workplace policy as an objection to termination or during a disciplinary meeting. 

In order to reduce the risks, it is recommended that the following steps be taken:

  • When a policy is amended, or a new policy is introduced, employees should be advised about its contents and any changes.
    Such communications may occur by:

                           - Communicating the change to all employees by email

                           - Referring employees to access the policy via a link on the intranet,

                            - By posting information regarding the policy on workplace notice boards

                            - Providing a hard copy of the updated or new policy to the employee.

  • Where a new policy or policy change will impose new obligations on employees, it is recommended that training be conducted training about the new requirements.
  • Have employees sign a register to show they have read and understood the policy.
  • Maintain a record of any training conducted and attendance records.
  • Ensure that copies of workplace policies are easily accessible for all employees
  • Make sure policies are clearly and free from ambiguity
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